Woo Woo Guru and The Shop of Woo does not, under any circumstances, share customer information, including email or postal mail address, phone numbers etc, with anyone. It is not our policy to Spam or send unwanted postal mail. Any email sent will only be to acknowledge the information on any orders we have received including receipt of order and any updates on delays of dispatch, and finally the dispatch confirmation.
We will never ask you for a password via email, phone or any other form of communication. If you have any account problems or are sent an email from us which seem out of the ordinary or unwarranted,
DO NOT give out financial or personal information until you have contacted us via our contact us link.
We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, opting-in to our e-mail newsletter or entering a prize draw or competition.
The type of information that we will collect will include – Your title and name, known address, contact telephone numbers, e-mail address, order and payment details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners.
We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. We will only use your information to contact you for market research purposes by email, phone or mail if you opt-in o these services.
Individuals registering their details or subscribing to the newsletter online may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.
COOKIES
In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998.
We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.
You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely affect the performance of our website.